A conversation with Kenny Hancharik, Director of Business Operations and Services
Nestled in Oswego County, Oswego Industries is quietly leading a workforce revolution—one built on inclusion, opportunity, and meaningful impact. As a proud partner in the federal AbilityOne Program, the organization is creating employment pathways for individuals with disabilities, while contributing to vital federal contracts and strengthening the local economy.
The AbilityOne Program opens doors that might otherwise remain closed, especially in rural communities. It connects nonprofits like Oswego Industries to Department of Defense and GSA contracts, allowing them to compete in markets typically dominated by large corporations. Kenny Hancharik, Director of Business Operations, calls it “a lifeline for small nonprofits,” underscoring its role in sustaining and expanding mission-driven work.
“We’re here to make a profit—not for shareholders, but to reinvest in our people. That’s what makes this work so rewarding.”
— Kenny Hancharik, Director of Business Operations
That mission is shared with partners like Finger Lakes Textile and Mozaic, who have carved out a niche in headwear manufacturing for the U.S. military. From wool caps for Navy cadets to fleece hats worn by the Army, Air Force, Coast Guard, and Space Force, the work is tangible and far-reaching. “With Mozaic currently producing around 25,000 fleece caps per month,” Hancharik shared. “Work is now spilling over into the facility here at Oswego, strengthening the partnership, creating more jobs, and expanding our capabilities all because of AbilityOne.”
Technology is also playing a transformative role. A state-of-the-art cutting machine, acquired from a grant applied for by Mozaic and funded by the AbilityOne Commission, was installed at Oswego Industries due to space requirements. This equipment replaces tedious manual labor with precision automation, allowing employees to learn new skills and work more efficiently. “It’s a game-changer,” Hancharik said. “Staff at Oswego Industries are being trained on how to use CNC nesting equipment and computer interfaces—bringing them into 21st-century manufacturing.”
At the heart of Oswego Industries is a culture of pride, independence, and mutual respect. “Everyone here is held to the same standards as any Fortune 500 company,” Hancharik emphasized. “They’re proud of their work because they know it matters.” Employees like Wesley, who is deaf and has been with the organization for over three decades, and Jason, a natural leader and motivator, embody the spirit of inclusive employment and the value of every individual.
Despite its impact, Oswego Industries remains a hidden gem. But that’s changing. By sharing its story and showcasing its work, the organization is attracting more opportunities, more contracts, and more community support—ultimately creating more jobs and expanding its mission.
As federal spending shifts and employment pools shrink, Oswego Industries continues to adapt. A managed services agreement with Mozaic has allowed for resource sharing and contract balancing, but the heart of the operation remains local. And that heart beats with purpose.